Who we are
This policy outlines how ChaNomad collects, uses, and protects your personal information when you visit our website or place an order.
What we collect
When you place an order or request a ceremony, we collect the following:
- Name
- Email address
- Shipping/billing address
- Payment details (processed securely; not stored)
- IP address (for security and analytics)
Why is this data collected
- Process and ship your orders
- Contact you regarding bookings or orders
- Comply with legal obligations
- Improve our services and website experience
Third-party services
We use trusted third parties for:
- Payments (e.g. Mollie, Shopify Payments)
- Website hosting (Hostinger / WordPress)
- Analytics (e.g. Google Analytics) These parties only access your data as needed to perform these services.
Cookies
Our website uses cookies to enhance your browsing experience. You can accept or decline cookies through your browser settings.
How long is the data kept
We keep your data only as long as necessary to fulfill orders or meet legal requirements.
Consumer rights
You have the right to access, correct, delete, or restrict how we use your data. To make a request, please email us.
Contact
For privacy questions, contact:
contact@chanomad.com
Updated: 4 November 2025